For crying out loud! What could I have been so busy with that I would neglect the trainstation!?! I'll tell you. It's a little thing called peak season. During peak season there are more calls. There are lots of them. In a call center when there are lots of calls there also tends to be lots of stress. So this trainer is just doing her best to keep her head above water. I have been taking calls myself. I'm not sure just how well that's going. I got to listen to other calls today during a quality meeting. After hearing those calls I know that I should be a bit easier on myself... I may feel challenged at times but this still isn't rocket science. I am really looking forward to the holidays being over. Peak season would be over, too. For the most part I want to see the holidays over because they aren't the kind of fun they were when I was a kid. They are stressful and disappointing. They cost too much money, they take too much energy at a time of year when we should all be quietly hibernating. Bah Humbug? No. I am not anti-Christmas. I'm just tired and broke. I also haven't heard much from many of my friends lately because they are in similar situations. Best wishes to everyone and drive safely.
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